CVE-2020-2500

9.8CRITICAL

Key Information:

Vendor
QNAP
Status
Helpdesk
Vendor
CVE Published:
1 July 2020

Summary

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Affected Version(s)

Helpdesk < 3.0.1

References

https://www.qnap.com/zh-tw/security-advisory/qsa-20-03
x_refsource_MISC

CVSS V3.1

Score:
9.8
Severity:
CRITICAL
Confidentiality:
High
Integrity:
High
Availability:
High
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
None
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

Credit

Yoni Ramon, security researcher
.