Improper Access Control in QNAP Helpdesk Affects Sensitive Data Security
CVE-2020-2500

9.8CRITICAL

Key Information:

Vendor

QNAP
Status
Helpdesk
Vendor
CVE Published:
1 July 2020

What is CVE-2020-2500?

The vulnerability found in QNAP Helpdesk concerns improper access control, which allows unauthorized attackers to gain control of the QNAP Kayako service. By exploiting this flaw, attackers can access sensitive data stored on the QNAP Kayako server through compromised API keys. QNAP addressed this vulnerability by implementing a fix in Helpdesk version 3.0.1 and later, reinforcing security measures to protect against unauthorized access.

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Affected Version(s)

Helpdesk < 3.0.1

References

https://www.qnap.com/zh-tw/security-advisory/qsa-20-03
x_refsource_MISC

CVSS V3.1

Score:
9.8
Severity:
CRITICAL
Confidentiality:
High
Integrity:
High
Availability:
High
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
None
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

Credit

Yoni Ramon, security researcher
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