Information Disclosure in SmarterTrack by SmarterTools
CVE-2020-36926

6.9MEDIUM

Key Information:

Vendor

Smartertools

Status
Smartertools Smartertrack
Vendor
CVE Published:
15 January 2026

Badges

👾 Exploit Exists🟡 Public PoC

What is CVE-2020-36926?

SmarterTrack 7922 has a vulnerability in its Chat Management search form that exposes sensitive agent information. Through the compromised /Management/Chat/frmChatSearch.aspx endpoint, attackers can retrieve the first and last names of agents, as well as their unique identifiers, posing a risk to user privacy and system security. It is essential for users of this software to implement security measures to mitigate potential exploitation of this flaw.

Affected Version(s)

SmarterTools SmarterTrack 10.x

SmarterTools SmarterTrack 14.x

Exploit Proof of Concept (PoC)

PoC code is written by security researchers to demonstrate the vulnerability can be exploited. PoC code is also a key component for weaponization which could lead to ransomware.

CVE-2020-36926 - Proof of Concept

References

https://www.exploit-db.com/exploits/50328
exploit
https://www.smartertools.com/
product
https://www.smartertools.com/smartertrack
product

CVSS V4

Score:
6.9
Severity:
MEDIUM
Confidentiality:
Low
Integrity:
None
Availability:
None
Attack Vector:
Network
Attack Complexity:
Low
Attack Required:
None
Privileges Required:
Undefined
User Interaction:
None

Timeline

  • 🟡

    Public PoC available

  • 👾

    Exploit known to exist

  • Vulnerability published

  • Vulnerability Reserved

Credit

Andrei Manole
JSON
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