Agent is able to link customer's Config Items without permission
CVE-2021-21436

3.5LOW

Key Information:

Vendor

Otrs Ag

Status
Otrscisincustomerfrontend
Vendor
CVE Published:
8 February 2021

What is CVE-2021-21436?

Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.

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Deploy the Patch

Affected Version(s)

OTRSCIsInCustomerFrontend 7.0.x <= 7.0.14

References

https://otrs.com/release-notes/otrs-security-advisory-202...
x_refsource_CONFIRM

CVSS V3.1

Score:
3.5
Severity:
LOW
Confidentiality:
Low
Integrity:
None
Availability:
Low
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
Low
User Interaction:
Required
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

Credit

Bernhard Lehr
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