Possible XSS stored in customer information
CVE-2022-39050

4.6MEDIUM

Key Information:

Vendor

Otrs Ag

Status
Otrs
((otrs)) Community Edition
Vendor
CVE Published:
5 September 2022

What is CVE-2022-39050?

An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap

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Affected Version(s)

((OTRS)) Community Edition 6.0.1 < 6.0.x*

OTRS 7.0.x <= 7.0.36

OTRS 8.0.x <= 8.0.24

References

https://otrs.com/release-notes/otrs-security-advisory-202...
x_refsource_CONFIRM

CVSS V3.1

Score:
4.6
Severity:
MEDIUM
Confidentiality:
Low
Integrity:
Low
Availability:
Low
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
Low
User Interaction:
Required
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

Credit

Special thanks to Aleksey Solovev for reporting these vulnerability.
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