Privilege Escalation Vulnerability in Cisco CX Cloud Agent

CVE-2023-20044

What is CVE-2023-20044?

A vulnerability in Cisco CX Cloud Agent allows an authenticated local attacker to elevate privileges through insecure file permissions. By convincing support personnel to modify settings that invoke an insecure script, the attacker could achieve full control over the compromised device. This situation underscores the importance of robust security practices and awareness within operational support teams.

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