Unnecessary data is written to log if issues during indexing occurs

CVE-2024-23791

What is CVE-2024-23791?

A vulnerability within OTRS allows for the insertion of debug information into log files during the process of building the ElasticSearch index. This flaw can lead to unauthorized access to sensitive information, potentially compromising private data contained in articles. The issue impacts versions of OTRS from 7.0.X to 7.0.48, 8.0.X to 8.0.37, and 2023.X to 2023.1.1, emphasizing the need for users to evaluate their system configurations and apply necessary mitigations.

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