Unnecessary data is written to log if issues during indexing occurs
CVE-2024-23791

4.9MEDIUM

Key Information:

Vendor

Otrs Ag

Status
Otrs
Vendor
CVE Published:
29 January 2024

What is CVE-2024-23791?

A vulnerability within OTRS allows for the insertion of debug information into log files during the process of building the ElasticSearch index. This flaw can lead to unauthorized access to sensitive information, potentially compromising private data contained in articles. The issue impacts versions of OTRS from 7.0.X to 7.0.48, 8.0.X to 8.0.37, and 2023.X to 2023.1.1, emphasizing the need for users to evaluate their system configurations and apply necessary mitigations.

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Affected Version(s)

OTRS 7.0.x <= 7.0.48

OTRS 8.0.x <= 8.0.37

OTRS 2023.x <= 2023.1.1

References

https://otrs.com/release-notes/otrs-security-advisory-202...
vendor-advisory

CVSS V3.1

Score:
4.9
Severity:
MEDIUM
Confidentiality:
High
Integrity:
None
Availability:
High
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
High
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

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