Incorrect Privilege Assignment in Inline Editing Can Lead to Privilege Escalation
CVE-2024-23794

7.5HIGH

Key Information:

Vendor

Otrs Ag

Status
Otrs
Vendor
CVE Published:
15 July 2024

What is CVE-2024-23794?

An incorrect privilege assignment vulnerability exists in the inline editing functionality of OTRS. This flaw allows agents with only read-only permissions to elevate their access, potentially gaining full control over tickets. The vulnerability is triggered under rare circumstances when the system configuration contains the 'RequiredLock' setting of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' enabled by an administrator. This issue compromises the integrity of user permissions and is applicable to specific OTRS versions.

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Affected Version(s)

OTRS 8.0.x

OTRS 2023.x

OTRS 2024.x <= 2024.4.x

References

https://otrs.com/release-notes/otrs-security-advisory-202...

CVSS V3.1

Score:
7.5
Severity:
HIGH
Confidentiality:
High
Integrity:
High
Availability:
High
Attack Vector:
Network
Attack Complexity:
High
Privileges Required:
Low
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

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