Java Deserialization Remote Code Execution Vulnerability in SolarWinds Web Help Desk
CVE-2024-28988

9.8CRITICAL

Key Information:

Vendor

Solarwinds
Status
Web Help Desk
Vendor
CVE Published:
1 September 2025

What is CVE-2024-28988?

The SolarWinds Web Help Desk has a vulnerability that allows for remote code execution due to Java deserialization issues. This flaw can enable unauthenticated attackers to send specially crafted inputs to execute arbitrary commands on the host system, potentially compromising sensitive information and system integrity. Users are urged to update to the latest patch immediately to mitigate the risks associated with this security hole.

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Affected Version(s)

Web Help Desk 12.8.3 HF 2 and previous versions

References

https://support.solarwinds.com/SuccessCenter/s/article/WH...
https://www.solarwinds.com/trust-center/security-advisori...

EPSS Score

5% chance of being exploited in the next 30 days.

CVSS V3.1

Score:
9.8
Severity:
CRITICAL
Confidentiality:
High
Integrity:
High
Availability:
High
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
None
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

Credit

Guy Lederfein of Trend Micro
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