HPE Insight Remote Support XML External Entity Injection Vulnerability

CVE-2024-53675

What is CVE-2024-53675?

CVE-2024-53675 is a vulnerability affecting the HPE Insight Remote Support tool, which is designed to facilitate the collection and transmission of diagnostic data from HPE hardware environments. This vulnerability arises from an XML external entity injection (XXE) flaw, allowing remote users to exploit the system under certain conditions. If successfully exploited, this could lead to unauthorized information disclosure, posing serious risks to sensitive organizational data and undermining the integrity of HPE’s remote diagnostic capabilities.

Technical Details

The vulnerability is classified as an XML external entity injection (XXE) issue, which occurs when XML parsers improperly configure external entity references. This design flaw enables attackers to manipulate the XML data being processed, potentially accessing files or other data on the server, which could include sensitive information. The root cause can typically be tied to inadequate input validation and misconfigured XML processing on the server side. As a result, an attacker may gain insights into the internal structure of the system, possibly extracting confidential information from unprotected resources.

Potential impact of CVE-2024-53675

1. Unauthorized Information Disclosure: The primary risk associated with CVE-2024-53675 is the potential for attackers to gain access to sensitive data stored on affected systems. This could include internal configurations, user credentials, or other confidential information that may be exploited for further attacks.

2. Compromise of System Integrity: Exploitation of this vulnerability could result in a compromised system, where attackers might manipulate the data or settings. This could disrupt operations, lead to system outages, or cause erroneous reporting, significantly affecting organizational functions and decision-making.

3. Regulatory and Compliance Risks: Organizations using HPE Insight Remote Support may face compliance issues due to data breaches linked to this vulnerability. Non-compliance with data protection regulations could lead to hefty fines, legal consequences, and damage to reputation, further impacting trust with customers and stakeholders.

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