Unauthorized Access to User Profiles in Vision Helpdesk
CVE-2024-58343

4.3MEDIUM

Key Information:

Vendor

Vision

Status
Vendor
CVE Published:
16 April 2026

What is CVE-2024-58343?

In versions of Vision Helpdesk prior to 5.7.0, a vulnerability exists that allows attackers to exploit modified serialized cookie data linked to 'vis_client_id'. This flaw can lead to unauthorized access to user profiles, exposing sensitive user information. The vulnerability underscores the importance of secure session management and validating cookie data to prevent the exploitation of user sessions. Users are advised to upgrade to version 5.7.0 or later to mitigate this risk.

Affected Version(s)

Helpdesk 0 < 5.6.10

References

CVSS V3.1

Score:
4.3
Severity:
MEDIUM
Confidentiality:
Low
Integrity:
None
Availability:
Low
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
Low
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

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