Authorization Bypass Vulnerability in ServiceNow Now Platform

CVE-2025-0337

What is CVE-2025-0337?

CVE-2025-0337 is an authorization bypass vulnerability identified in the ServiceNow Now Platform, particularly in its Washington release. The ServiceNow platform is widely used for IT service management (ITSM) and operations, facilitating services and operations across various organizational departments. This vulnerability could allow an authenticated user to gain access to unauthorized data that they typically would not have permission to view. Such an issue poses a significant risk to organizations, as it can compromise sensitive data integrity and privacy, potentially leading to severe operational and reputational consequences.

Technical Details

The vulnerability arises from insufficient checks within the authorization processes of the Now Platform. It primarily affects users who have authenticated access, enabling them to bypass intended authorization controls. By exploiting this flaw, an attacker could retrieve sensitive information or manipulate data within the platform, undermining the intended access restrictions and potentially leading to data breaches. The vendor has released patches to address this issue, ensuring that both self-hosted and hosted customers can protect their instances from this vulnerability.

Potential Impact of CVE-2025-0337

1. Data Breach Risk: Organizations risk exposing confidential or sensitive data to unauthorized users, which can lead to significant privacy violations and loss of customer trust.

2. Regulatory Compliance Issues: Unauthorized access to protected data could result in violations of data protection regulations, leading to legal repercussions and financial penalties.

3. Operational Disruption: Exploitation of this vulnerability may enable malicious users to manipulate or corrupt data, potentially disrupting essential business operations and workflows within the organization.

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