SQL Injection Vulnerability in OpenSupports Affected by Improper Parameter Handling
CVE-2025-10692

7.1HIGH

Key Information:

Vendor

Opensupports

Status
Opensupports
Vendor
CVE Published:
3 October 2025

What is CVE-2025-10692?

The OpenSupports application has a vulnerability in its API that allows authenticated staff users to exploit improper parameter handling. Specifically, the POST /api/staff/get-new-tickets endpoint directly incorporates user-controlled input (departmentId) into the SQL query without the safety of parameter binding. This flaw permits an attacker with sufficient access rights to manipulate the SQL query and view tickets that should be restricted based on their department, leading to potential exposure of sensitive information. The issue has been identified in OpenSupports version 4.11.0, highlighting the need for developers to implement secure coding practices to safeguard against SQL injection attacks.

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Affected Version(s)

OpenSupports Windows 4.11.0

References

https://fluidattacks.com/advisories/tito
third-party-advisory
https://github.com/opensupports/opensupports
product

CVSS V4

Score:
7.1
Severity:
HIGH
Confidentiality:
High
Integrity:
Low
Availability:
None
Attack Vector:
Network
Attack Complexity:
Low
Attack Required:
None
Privileges Required:
Undefined
User Interaction:
None

Timeline

  • Vulnerability published

  • Vulnerability Reserved

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