Parameter Injection Vulnerability in OTRS Admin and Agent Interface
CVE-2025-24388

3.8LOW

Key Information:

Vendor

Otrs Ag

Status
Otrs
((otrs)) Community Edition
Vendor
CVE Published:
16 June 2025

What is CVE-2025-24388?

A significant vulnerability exists in the OTRS Admin Interface and Agent Interface, allowing parameter injection by authenticated users. This flaw can be exploited by an admin or agent user, posing potential risks to sensitive data and application integrity. Users of affected OTRS versions (prior to OTRS 8) should be vigilant and apply necessary updates to safeguard their systems. Products built on the Community Edition of OTRS may also be vulnerable.

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Affected Version(s)

((OTRS)) Community Edition 6.0.x

OTRS 7.0.x

OTRS 7.0.x

References

https://otrs.com/release-notes/otrs-security-advisory-202...

CVSS V3.1

Score:
3.8
Severity:
LOW
Confidentiality:
None
Integrity:
Low
Availability:
None
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
High
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

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