Inclusion of Functionality from Untrusted Control Sphere Vulnerability in Simplehelp Software

CVE-2025-36727

What is CVE-2025-36727?

CVE-2025-36727 is a vulnerability identified in the Simplehelp software, a remote support solution that enables technicians to assist users via online sessions. This particular flaw is categorized as an Inclusion of Functionality from Untrusted Control Sphere vulnerability, which can allow attackers to exploit untrusted inputs leading to potential manipulation of application behavior. If exploited, this vulnerability can significantly impact organizations utilizing Simplehelp, particularly undermining the integrity and confidentiality of accessed data. This is crucial as remote support tools often handle sensitive client information and system control. The affected version of Simplehelp is prior to 5.5.12, necessitating an urgent update to mitigate risk.

Potential impact of CVE-2025-36727

1. Unauthorized Access: The vulnerability may permit attackers to manipulate application functionalities, potentially leading to unauthorized access to remote support sessions and data, resulting in data breaches.

2. Compromise of System Integrity: Attackers could execute operations on behalf of legitimate users, risking system integrity and potentially impacting the overall security posture of the organization.

3. Erosion of Trust: As organizations depend on remote support tools for critical assistance, the successful exploitation of this vulnerability may erode customer trust and damage the organization’s reputation.

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