Cross-Site Scripting Vulnerability in FreeScout by FreeScout Team
CVE-2025-48485

6.1MEDIUM

Key Information:

Vendor

Freescout-help-desk

Status
Freescout
Vendor
CVE Published:
30 May 2025

What is CVE-2025-48485?

FreeScout, a free self-hosted help desk and shared mailbox solution, is susceptible to Cross-Site Scripting (XSS) attacks. This vulnerability arises due to improper validation and sanitization of user input when authenticated users update customer profiles. Attackers could exploit this vulnerability to execute malicious scripts in the context of a user's session, potentially compromising sensitive information and user interactions. The issue was addressed in FreeScout version 1.8.180.

Affected Version(s)

freescout < 1.8.180

References

https://github.com/freescout-help-desk/freescout/security...
x_refsource_CONFIRM

CVSS V4

Score:
6.1
Severity:
MEDIUM
Confidentiality:
None
Integrity:
None
Availability:
None
Attack Vector:
Network
Attack Complexity:
Low
Attack Required:
None
Privileges Required:
Undefined
User Interaction:
Unknown

Timeline

  • Vulnerability published

  • Vulnerability Reserved

.
CVE-2025-48485 : Cross-Site Scripting Vulnerability in FreeScout by FreeScout Team