Cross-Site Scripting Vulnerability in FreeScout Help Desk Software
CVE-2025-48486

6.1MEDIUM

Key Information:

Vendor

Freescout-help-desk

Status
Freescout
Vendor
CVE Published:
30 May 2025

What is CVE-2025-48486?

FreeScout, a popular self-hosted help desk and shared mailbox solution, has a vulnerability due to insufficient input validation and sanitization in functions such as \Session::flash and __. This flaw allows for the execution of untrusted user input, leading to potential XSS attacks. The issue has been remediated in version 1.8.180, urging users to upgrade to ensure their systems are secure.

Affected Version(s)

freescout < 1.8.180

References

https://github.com/freescout-help-desk/freescout/security...
x_refsource_CONFIRM

CVSS V4

Score:
6.1
Severity:
MEDIUM
Confidentiality:
None
Integrity:
None
Availability:
None
Attack Vector:
Network
Attack Complexity:
Low
Attack Required:
None
Privileges Required:
Undefined
User Interaction:
Unknown

Timeline

  • Vulnerability published

  • Vulnerability Reserved

.
CVE-2025-48486 : Cross-Site Scripting Vulnerability in FreeScout Help Desk Software