XSS Vulnerability in FreeScout Help Desk Software
CVE-2025-48487

6MEDIUM

Key Information:

Vendor

Freescout-help-desk

Status
Freescout
Vendor
CVE Published:
30 May 2025

What is CVE-2025-48487?

FreeScout, a self-hosted help desk solution, was identified to have a security issue prior to version 1.8.180. This vulnerability allows an attacker to inject malicious scripts via crafted translations of flash-message phrases following completed actions. Successful exploitation could lead to unauthorized actions within the user's session, potentially exposing sensitive data. Users are strongly encouraged to update to version 1.8.180 or later to mitigate this risk.

Affected Version(s)

freescout < 1.8.180

References

https://github.com/freescout-help-desk/freescout/security...
x_refsource_CONFIRM

CVSS V4

Score:
6
Severity:
MEDIUM
Confidentiality:
None
Integrity:
None
Availability:
None
Attack Vector:
Network
Attack Complexity:
Low
Attack Required:
None
Privileges Required:
Undefined
User Interaction:
Unknown

Timeline

  • Vulnerability published

  • Vulnerability Reserved

.
CVE-2025-48487 : XSS Vulnerability in FreeScout Help Desk Software