Cross-Site Scripting Vulnerability in FreeScout Help Desk Software
CVE-2025-48488

4.6MEDIUM

Key Information:

Vendor

Freescout-help-desk

Status
Freescout
Vendor
CVE Published:
30 May 2025

What is CVE-2025-48488?

FreeScout is a self-hosted help desk solution that, prior to version 1.8.180, exhibited a vulnerability allowing malicious users to delete the .htaccess file. This action facilitated the upload of an HTML file that could contain harmful JavaScript, leading to Cross-Site Scripting (XSS) incidents. The issue has since been resolved in the version 1.8.180 update. Administrators are encouraged to upgrade to this version to safeguard their applications from potential exploitation.

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Affected Version(s)

freescout < 1.8.180

References

https://github.com/freescout-help-desk/freescout/security...
x_refsource_CONFIRM

CVSS V4

Score:
4.6
Severity:
MEDIUM
Confidentiality:
None
Integrity:
None
Availability:
None
Attack Vector:
Network
Attack Complexity:
Low
Attack Required:
Physical
Privileges Required:
Undefined
User Interaction:
Unknown

Timeline

  • Vulnerability published

  • Vulnerability Reserved

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