Cross-Site Scripting Vulnerability in FreeScout Help Desk Solution
CVE-2025-48875

4.6MEDIUM

Key Information:

Vendor

Freescout-help-desk

Status
Freescout
Vendor
CVE Published:
30 May 2025

What is CVE-2025-48875?

FreeScout, a free self-hosted help desk software, has a vulnerability due to inadequate validation of user input fields 'last_name' and 'first_name' during profile updates. This flaw allows attackers to inject arbitrary JavaScript code that can be executed when user data is deleted, leading to a significant Cross-Site Scripting (XSS) threat. The issue has been addressed in version 1.8.181.

Affected Version(s)

freescout < 1.8.181

References

https://github.com/freescout-help-desk/freescout/security...
x_refsource_CONFIRM
https://github.com/freescout-help-desk/freescout/commit/5...
x_refsource_MISC

CVSS V4

Score:
4.6
Severity:
MEDIUM
Confidentiality:
None
Integrity:
None
Availability:
None
Attack Vector:
Network
Attack Complexity:
High
Attack Required:
None
Privileges Required:
Undefined
User Interaction:
Unknown

Timeline

  • Vulnerability published

  • Vulnerability Reserved

.
CVE-2025-48875 : Cross-Site Scripting Vulnerability in FreeScout Help Desk Solution