Authorization Bypass in Faveo Helpdesk Affects Ticket Management
CVE-2026-125387

5.3MEDIUM

Key Information:

Vendor

Faveosuite

Status
Faveo-helpdesk
Vendor
CVE Published:
9 November 2026

What is CVE-2026-125387?

The Faveo Helpdesk application version 2.0.3 is vulnerable to an authorization bypass flaw in its TicketController component. This vulnerability permits authenticated agents to manipulate tickets belonging to other departments by using raw ticket IDs. Attackers may exploit this flaw to access sensitive operations on tickets, including merging, changing ownership, and reassigning tickets. Moreover, the ability to enumerate ticket subjects raises concerns regarding the potential exposure of customer information. Security patches have been released to mitigate this issue.

Affected Version(s)

faveo-helpdesk 0 <= 2.0.3

References

https://github.com/faveosuite/faveo-helpdesk/issues/8368
issue-tracking
https://github.com/faveosuite/faveo-helpdesk
product
https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/...
technical-description

CVSS V4

Score:
5.3
Severity:
MEDIUM
Confidentiality:
Low
Integrity:
Low
Availability:
None
Attack Vector:
Network
Attack Complexity:
Low
Attack Required:
None
Privileges Required:
Undefined
User Interaction:
None

Timeline

  • Vulnerability published

  • Vulnerability Reserved

Credit

hieuPenguinnn
.