Exposed Data in FreeScout Help Desk Software
CVE-2026-41183

4.3MEDIUM

Key Information:

Vendor

Freescout-help-desk

Status
Freescout
Vendor
CVE Published:
21 April 2026

What is CVE-2026-41183?

The FreeScout help desk software has a data exposure vulnerability that allows unauthorized access to conversations through its global search and AJAX filter paths. Prior to the release of version 1.8.215, the restriction meant for assigned-only users was not enforced in certain query cases, risking exposure of sensitive information. Users are encouraged to update to version 1.8.215 to mitigate this risk.

Affected Version(s)

freescout < 1.8.215

References

https://github.com/freescout-help-desk/freescout/security...
x_refsource_CONFIRM
https://github.com/freescout-help-desk/freescout/commit/6...
x_refsource_MISC
https://github.com/freescout-help-desk/freescout/releases...
x_refsource_MISC

CVSS V3.1

Score:
4.3
Severity:
MEDIUM
Confidentiality:
Low
Integrity:
None
Availability:
Low
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
Low
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

.