Unauthenticated Access Vulnerability in FreeScout Help Desk by FreeScout
CVE-2026-45295

6.5MEDIUM

Key Information:

Vendor

Freescout-help-desk

Status
Freescout
Vendor
CVE Published:
20 July 2026

What is CVE-2026-45295?

FreeScout, a free help desk application built on the Laravel framework, contains a vulnerability that permits unauthenticated attackers to exploit the open tracking endpoint. Specifically, this enables attackers to enumerate valid conversation and thread IDs through the GET /thread/read/{conversation_id}/{thread_id} endpoint, as well as modify the state of threads by altering the opened_at timestamp. This vulnerability is resolved in version 1.8.219.

Affected Version(s)

freescout < 1.8.219

References

https://github.com/freescout-help-desk/freescout/security...
x_refsource_CONFIRM

CVSS V3.1

Score:
6.5
Severity:
MEDIUM
Confidentiality:
Low
Integrity:
Low
Availability:
Low
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
None
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

.