Insecure Direct Object Reference in JS Help Desk Plugin for WordPress
CVE-2024-13607

4.3MEDIUM

Key Information:

Vendor
Rabilal
Status
Js Help Desk – The Ultimate Help Desk & Support Plugin
Vendor
CVE Published:
4 February 2025

Summary

The JS Help Desk – The Ultimate Help Desk & Support Plugin for WordPress is susceptible to an Insecure Direct Object Reference vulnerability that exists in all versions up to and including 2.8.8. This flaw arises from inadequate validation of a user-controlled key through the 'exportusereraserequest' function. As a result, authenticated attackers with Subscriber-level permissions or above can exploit this vulnerability to export ticket data associated with any user, potentially compromising sensitive information stored within the system.

Affected Version(s)

JS Help Desk – The Ultimate Help Desk & Support Plugin * <= 2.8.8

References

https://www.wordfence.com/threat-intel/vulnerabilities/id...
https://plugins.trac.wordpress.org/browser/js-support-tic...
https://plugins.trac.wordpress.org/changeset/3230977/

CVSS V3.1

Score:
4.3
Severity:
MEDIUM
Confidentiality:
Low
Integrity:
None
Availability:
Low
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
Low
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

Credit

Tim Coen
.