SolarWinds Web Help Desk Vulnerable to Remote Code Execution

CVE-2024-28986

9.8CRITICAL

Key Information

Vendor: Solarwinds
Status: Web Help Desk
Vendor: CVE Published:; 13 August 2024

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👾 Exploit Exists📰 News Worthy

Summary

CVE-2024-28986 is a critical vulnerability in SolarWinds Web Help Desk, allowing attackers to run commands on the host machine. It is a Java deserialization vulnerability affecting versions 12.4 through 12.8 of the software. SolarWinds has released a patch (version 12.8.3) and a hotfix (Web Help Desk 12.8.3 Hotfix 1) that customers are urged to install immediately. The Cybersecurity and Infrastructure Security Agency (CISA) has added the vulnerability to its Known Exploited Vulnerabilities catalog, indicating active interest from threat actors. The exploitation of this vulnerability can have severe impacts, and organizations are advised to follow SolarWinds' instructions for installing the patch and hotfix as a matter of urgency.

CISA Reported

CISA provides regional cyber and physical services to support security and resilience across the United States. CISA monitor the most dangerious vulnerabilities and have identifed CVE-2024-28986 as being exploited but is not known by the CISA to be used in ransomware campaigns. This is subject to change at pace

The CISA's recommendation is: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.