Unauthorized Data Modification in ELEX WordPress HelpDesk & Customer Ticketing System
CVE-2025-12169

4.3MEDIUM

What is CVE-2025-12169?

The ELEX WordPress HelpDesk & Customer Ticketing System plugin has a vulnerability stemming from a missing capability check on the 'wp_ajax_eh_crm_settings_empty_scheduled_actions' AJAX Action. This weakness allows authenticated attackers, including those with Subscriber-level access, to manipulate the scheduled triggers option, potentially leading to unauthorized data changes.

Affected Version(s)

ELEX WordPress HelpDesk & Customer Ticketing System * <= 3.3.0

References

CVSS V3.1

Score:
4.3
Severity:
MEDIUM
Confidentiality:
None
Integrity:
Low
Availability:
None
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
Low
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

Credit

Abhirup Konwar
.
CVE-2025-12169 : Unauthorized Data Modification in ELEX WordPress HelpDesk & Customer Ticketing System