Unauthorized Data Modification in ELEX WordPress HelpDesk & Customer Ticketing System
CVE-2025-12169

4.3MEDIUM

Key Information:

Vendor

WordPress
Status
Elex WordPress Helpdesk & Customer Ticketing System
Vendor
CVE Published:
21 November 2025

What is CVE-2025-12169?

The ELEX WordPress HelpDesk & Customer Ticketing System plugin has a vulnerability stemming from a missing capability check on the 'wp_ajax_eh_crm_settings_empty_scheduled_actions' AJAX Action. This weakness allows authenticated attackers, including those with Subscriber-level access, to manipulate the scheduled triggers option, potentially leading to unauthorized data changes.

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Affected Version(s)

ELEX WordPress HelpDesk & Customer Ticketing System * <= 3.3.0

References

https://www.wordfence.com/threat-intel/vulnerabilities/id...
https://plugins.trac.wordpress.org/changeset/3391816

CVSS V3.1

Score:
4.3
Severity:
MEDIUM
Confidentiality:
None
Integrity:
Low
Availability:
None
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
Low
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

Credit

Abhirup Konwar
JSON
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