Missing Authorization in WPFactory Helpdesk Support Ticket System for WooCommerce
CVE-2025-57972

4.3MEDIUM

Key Information:

Vendor

WordPress
Status
Helpdesk Support Ticket System For WooCommerce
Vendor
CVE Published:
22 September 2025

What is CVE-2025-57972?

The WPFactory Helpdesk Support Ticket System for WooCommerce is susceptible to a missing authorization vulnerability that can be exploited due to improperly configured access control security levels. This flaw may allow unauthorized users to perform actions and access sensitive information that should be restricted. It is crucial for users of versions n/a through 2.0.2 to implement immediate security measures to mitigate potential exploitation of this vulnerability.

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Deploy the Patch

Affected Version(s)

Helpdesk Support Ticket System for WooCommerce <= 2.0.2

References

https://patchstack.com/database/wordpress/plugin/support-...
vdb-entry

CVSS V3.1

Score:
4.3
Severity:
MEDIUM
Confidentiality:
None
Integrity:
Low
Availability:
None
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
Low
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

Credit

Nabil Irawan (Patchstack Alliance)
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