Stored Cross-Site Scripting Vulnerability in ELEX HelpDesk & Customer Ticketing System Plugin
CVE-2025-9343

7.2HIGH

Key Information:

Vendor

WordPress
Status
Elex WordPress Helpdesk & Customer Ticketing System
Vendor
CVE Published:
21 December 2025

What is CVE-2025-9343?

The ELEX HelpDesk & Customer Ticketing System plugin for WordPress suffers from a vulnerability that allows unauthenticated attackers to execute arbitrary web scripts. This occurs via ticket subjects due to improper sanitization and escaping of user inputs. When a user accesses a page with an injected ticket subject, malicious scripts can run in their browser context, posing significant security risks to users and potentially compromising sensitive information.

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Affected Version(s)

ELEX WordPress HelpDesk & Customer Ticketing System * <= 3.3.4

References

https://www.wordfence.com/threat-intel/vulnerabilities/id...
https://plugins.trac.wordpress.org/changeset?sfp_email=&s...

CVSS V3.1

Score:
7.2
Severity:
HIGH
Confidentiality:
Low
Integrity:
Low
Availability:
Low
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
None
User Interaction:
None
Scope:
Changed

Timeline

  • Vulnerability published

  • Vulnerability Reserved

Credit

Athiwat Tiprasaharn
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