Arbitrary File Upload Vulnerability in ELEX HelpDesk & Customer Ticketing System
CVE-2026-103768

9.8CRITICAL

Key Information:

Vendor

WordPress
Status
Elex WordPress Helpdesk & Customer Ticketing System
Vendor
CVE Published:
16 October 2026

What is CVE-2026-103768?

The ELEX HelpDesk & Customer Ticketing System plugin for WordPress has a vulnerability that allows unauthenticated attackers to perform arbitrary file uploads. This issue arises from insufficient validation of file types when saving IMAP email attachments via the initMailPart function. By exploiting this vulnerability, an attacker could upload potentially executable files, enabling the possibility of remote code execution on the affected system.

Affected Version(s)

ELEX WordPress HelpDesk & Customer Ticketing System 0 <= 3.3.7

References

https://www.wordfence.com/threat-intel/vulnerabilities/id...
https://plugins.trac.wordpress.org/changeset?reponame=&ne...
https://plugins.trac.wordpress.org/changeset/3733037/elex...

CVSS V3.1

Score:
9.8
Severity:
CRITICAL
Confidentiality:
High
Integrity:
High
Availability:
High
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
None
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

Credit

Osman Hussein
.