Insecure Direct Object Reference in Awesome Support - WordPress HelpDesk & Support Plugin
CVE-2026-4654

5.3MEDIUM

Key Information:

Vendor

WordPress
Status
Awesome Support – WordPress Helpdesk & Support Plugin
Vendor
CVE Published:
8 April 2026

What is CVE-2026-4654?

The Awesome Support - WordPress HelpDesk & Support Plugin is susceptible to an Insecure Direct Object Reference vulnerability. This flaw, present in version 6.3.7 and earlier, arises from the wpas_get_ticket_replies_ajax() function failing to adequately verify user permissions for accessing specific support tickets. As a result, authenticated users with subscriber-level access or higher can exploit this vulnerability to retrieve sensitive data from all support tickets by manipulating the ticket_id parameter, potentially compromising user privacy and data integrity.

Affected Version(s)

Awesome Support – WordPress HelpDesk & Support Plugin 0 <= 6.3.7

References

https://www.wordfence.com/threat-intel/vulnerabilities/id...
https://plugins.trac.wordpress.org/browser/awesome-suppor...
https://plugins.trac.wordpress.org/browser/awesome-suppor...

CVSS V3.1

Score:
5.3
Severity:
MEDIUM
Confidentiality:
Low
Integrity:
None
Availability:
Low
Attack Vector:
Network
Attack Complexity:
Low
Privileges Required:
None
User Interaction:
None
Scope:
Unchanged

Timeline

  • Vulnerability published

  • Vulnerability Reserved

Credit

Michael Iden
.